GILL STOVES LIMITED TERMS AND CONDITIONS

BACKGROUND:
These Terms and Conditions shall apply to the provision of services by Gill Stoves Limited of 7 Crescent Court, Brook Street, Ilkley LS29 8DE (“We”) to customers that require their services at their home. Please read them carefully and ensure that you understand and agree to them. If you have any questions, please contact us.

These Terms and Conditions apply where the customer is a “consumer” as defined by the Consumer Rights Act 2015.

1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Agreement” means the contract into which You and We will enter if You accept the Quotation. The Agreement will incorporate, and be subject to, these Terms and Conditions. Our standard form of Agreement is attached as Schedule 1.
“Agreed Date” means the date on which the provision of the Services will commence as agreed by the Parties as evidenced in Schedule 1;
“Agreed Times” means the times which You and We agree shall agree upon during which We shall have access to the Property to complete the Services as evidenced in Schedule 1;
“Appliances” Means log burners, stoves and associated equipment
“Business Days” means, any day (other than Saturday or Sunday) on which ordinary banks are open for their full range of normal business in England and Wales;
“Consumer” means a “consumer” as defined by the Consumer Rights Act 2015, and in relation to these Terms and Conditions means an individual customer of Ours who receives the Services for their personal use and for purposes wholly or mainly outside the purposes of any Business;
“Final Fee” means the total of all sums You must pay which shall be shown on the invoice issued in accordance with Clause 4
“Job” means the complete rendering of the Services;
“Order” means Your initial request for Us to provide the Services as set out in Clause 2
“Property” means Your home, as detailed in the Order and the Agreement, at which the Job is to take place;

“Quotation” means a quotation. We give to You in in accordance with Clause 2 detailing the services We will provide to You and the fees we will charge
“Quoted Fee” means the Fees set out in the quotation which may change according to the actual work undertaken as set out in Clause 4
“Start Date” means the date You and We agree on for Us to start providing the Services as specified in the Agreement;
“Services” means the installation of Appliances We will provide as specified in the Agreement
“Visit” means any occasion, scheduled or otherwise, on which We shall visit the Property to render the Services;
“Work Area” means the part of the Property within which the Services are to be rendered.
“We/Us/Our/ Ours”
means Gill Stoves Limited and includes all our employees, agents, and sub-contractors

“You/Your”
means a Consumer who is a customer of Gill Stoves Limited

1.2 Each reference in these Terms and Conditions to “writing”, and any similar expression, includes electronic communications whether sent by e-mail, text message, or other means:
1.3 Each reference to a statute or provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time.
1.4 Each reference to “these Terms and Conditions” is a reference to these Terms and Conditions.
1.5 Each reference to a Schedule is a reference to a schedule to these Terms and Conditions.
1.6 The headings used in these Terms and Conditions are for convenience only and do not affect the interpretation of these Terms and Conditions.
1.7 Words signifying the singular number will include the plural and vice versa.
1.8 References to any gender will include any other gender.
1.9 References to persons, unless the context otherwise requires, include corporations.
1.10 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
1.11 Words imparting the singular number shall include the plural and vice versa.
1.12 References to any gender shall include the other gender.
1.13 References to persons shall include corporations.
2. Orders
2.1 We accept orders for Services through telephone, in person or via email or the internet.
2.2 When placing an Order You should set out, in detail the Services required. Details required include the location and size of the Property, number and type of rooms in which work is required, the type(s) of Appliance that is required. We shall provide an order form to You which shall provide prompts for all required information. All such details are set out in the Agreement.
2.3 Once the Survey is complete and submitted We shall prepare and submit a Quotation to the You by email which shall set out the required Deposit and Fee, detailed in Clauses 3 and 4 respectively.
2.4 If We cannot accept your Order, We will inform you of this in writing.
2.5 You may make changes to the Order and Quotation before accepting it
2.6 You may accept a Quotation by signing and dating a copy of it and returning it to Us within 14 after the date We issue the Quotation.
2.7 When (but not before) You have returned the Quotation, signed and dated, and You have paid the Deposit, a legally binding contract between You and Us will be created for Us to provide the Services and for You to pay for them. We will then attach the signed Agreement and complete any blanks in the Agreement in accordance with the Quotation.
2.8 If you wish to change your Order after accepting the Quotation, please contact Us and We will tell you whether or not the change can be accommodated, along with any changes to the fees payable as a result. If we cannot accommodate the changes or the changes to the fees or other matters are not acceptable to you, you may cancel in accordance with Clause 13 and/or 14.

3. Deposit
3.1 At the time of accepting the Quotation You shall be required to pay a Deposit to Us. The Deposit shall be all of the cost of any Appliances. Orders shall not be deemed confirmed until the Deposit is paid in full.
3.2 Subject to the provisions of Clause 8 the Deposit shall be non-refundable.

4. Fees and Payment
4.1 The Quoted Fee shall include the price payable for the Appliances required.
4.2 We will where reasonably possible only use the sundry parts and other products (and quantities thereof) set out in the Quotation and the Agreement; however if additional sundry parts or Services are required We will adjust the Final Fee to reflect this. Any such increases shall be kept to a minimum and We will keep You informed at all times, and will not proceed without your agreement.
4.3 In the event that the price of Appliances or sundry parts and other products or services increase during the period between Your acceptance of the Quotation and the Start Date We will inform you of the increase and in any difference in the final fee and You may cancel and receive a full refund of all sums paid including where applicable the Deposit other than any sum paid for an Appliance.
4.4 We will invoice the You when the Job has been completed
4.5 You must pay the invoice within 7 days of receiving it.
4.6 We accept the following methods of payment:
4.6.1 cheque
4.6.2 bank transfer to the account details on the Invoice quoting the reference on the Invoice
4.7 If you do not pay an invoice by the due date We may charge You interest on the overdue sum at the rate of 5% above the base rate of Lloyds Bank Plc from time to time until payment is made in full. Interest will accrue on a daily basis from the due date until the actual date of payment, whether before or after judgment.
4.8 If You have promptly contacted Us to dispute an invoice in good faith, We will not charge interest while such a dispute is ongoing.
4.9 The Job may require other trades such as (but not limited to) a plumber, joiner or electrician and any such costs will be in addition to the Quotation. We shall advise you if this is the case.

5. Services
5.1 Before We start the Job We will carry out a full inspection of the Property to check that the Services are appropriate for the Property, practical and can be carried out safely. We may recommend that further investigative work or reports are obtained to ascertain problems that may be encountered during the Job. We will advise you of the cost of these works and reports. In the event that you do not commission these works or reports and additional work is necessary which was not taken into account within the Quotation you should be aware that this may affect the Quoted Fee and We will need to increase Our costs in accordance with Clause 4.2
5.2 We have assumed that the Property and any part that We work on is of sound construction and complies with current standards and that the Services can be completed in an uninterrupted manner, We do not include within the Quotation any additional work which may be required to upgrade the existing structure to current standards, any additional visits, nor for previously unforeseen works within chimneys or stacks due to lack of access or which could not be seen by us during site surveys you should be aware that this may affect the Quotation and We may need to increase Our costs in accordance with Clause 4.2
5.3 If Services includes laying a hearth and either lifting or cutting back carpet we recommend that you engage a professional carpet fitter to trim properly and stretch the carpet back into place.

5.4 We will provide the Services in accordance with the specification set out in the accepted Quotation and in the Agreement (as may be amended by agreement between You and Us from time to time)
5.5 We may provide sketches, plans, diagrams or similar documents in advance of the Job. Any such material is intended for illustrative purposes only and is not intended to provide an exact specification of the Job nor to guarantee specific results.
5.6 The responsibility for the Appliance remains with Us until it has been delivered to You at which point it will pass to you. You will own the Products once We have received payment in full for them
5.7 We shall ensure that the Services are rendered with reasonable care and skill and to a reasonable standard which is commensurate with best trade practice.
5.8 We shall ensure We comply with all relevant codes of practice that may apply from time to time, voluntary or otherwise
5.9 We shall properly dispose of all waste that result from Our provision of the Services.
5.10 Where a Job is to last for more than one working day, We will, where reasonably possible, leave the Property in a clean and tidy state and minimise any disruption to Your use and enjoyment of the Property while work is being carried out. We will, wherever possible, store all tools and materials only in areas where work is being carried out or remove them from the Property at the end of each working day

6. Faulty Appliances
6.1 If any Appliance supplied by Us and You discover a defect with the Appliance or if the Appliance has been incorrectly described, You should inform Us using the contact details above.
6.2 After the first 30 calendar days, and for the first six months, We will, at Our option, repair or replace any defective Appliance or, if a repair or replacement is not practicable or possible, or if a repair or replacement is unsuccessful, You are entitled to a full refund. Alternatively, You may keep the Appliance at a reduced price. This right may not apply if We can prove that the defect has been caused deliberately or negligently by You, or as a result of Your failure to follow instructions given by the Us or as included with the Appliance.
6.3 After the first six months, if any Appliance develops a fault, You must prove that the Appliance in question was faulty at the time We supplied it and You took ownership of it.

7. Changing the Start Date
7.1 If You ask Us to change the Start Date:
7.1.1 We will, where reasonably possible, agree a revised Start Date with You;
7.1.2 If it is not possible to agree a revised Start Date either You or We may terminate the Agreement
7.2 If We ask You to change the Start Date, You may either:
7.2.1 agree a revised Start Date with Us; or
7.2.2 terminate the Agreement unless the circumstances are beyond our control as set out in Clause 12

8. Cancellation of Contract During the Cooling Off Period
8.1 Where the Agreement is not made “on Our premises”, You have a statutory right to a “cooling off” period. This period begins once the contract between You and Us is formed and ends:
8.1.1 in relation to any Appliances ordered, at the end of 14 calendar days after the date on which the Appliance is ordered. and
8.1.2 in relation to the Services, at the end of 14 calendar days after the date on which the contract is formed.
8.2 If You wish to cancel the Agreement within the cooling off period, You should inform Us immediately by a clear statement (e.g. a letter sent by post, or email to the postal address, or email address specified in these Terms and Conditions).
8.3 To meet the cancellation deadline, it is sufficient for You to send Your communication concerning the exercise of the right to cancel before the cancellation period has expired.
8.4 If You exercise this right to cancel, You will receive a full refund of any amount paid to the Us in respect of the contract (including, but not limited to, the Deposit, where applicable).
8.5 We will refund money using the same method used to make the payment, unless You have expressly agreed otherwise. In any case, You will not incur any fees as a result of the refund.
8.6 We will process the refund due to You as a result of a cancellation without undue delay and, in any case, within the period of 14 calendar days after the day on which We are informed of the cancellation.
8.7 If You exercise the right to cancel in relation to the Appliance :
8.7.1 We will issue a refund within 10 days and in any event no later than 14 calendar days
8.8 If the Start Date falls within the cooling off period, You must make an express request for provision of the Services to begin and the delivery of the Appliance to be made within the 14 calendar day cooling off period before the Start Date By making such a request You acknowledge and agree to the following:
8.8.1 If the Job is completed within the 14 calendar day cooling off period, You will lose the right to cancel once the Job is completed;
8.8.2 If You cancel the Agreement after provision of the Services has begun You will be required to pay for the Services up until the point at which You inform Us of Your wish to cancel;
8.8.3 If You cancel the Agreement after the Appliance has been ordered by Us You will be required to pay for the Appliance in full
8.8.4 The amount due will be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services will be refunded, subject to deductions calculated on this basis;
8.8.5 We will process any refund within 10 days and in any event no later than 14 calendar days after You inform Us of Your wish to cancel.
8.9 Clause 9 applies to the termination of the Agreement after the 14 calendar day cooling off period has elapsed.

9. Cancellation Outside of the Cooling Off Period
9.1 In addition to Your rights in Clause 8 relating to the cooling off period, the following applies to Your termination of the Agreement after the cooling off period and before the Start Date (if relevant):
9.1.1 If You cancel the Job after the 14 calendar day cooling off period has expired (or where it does not apply) and more than 28 calendar days before the Start Date, We will refund the Deposit, if applicable, and any other sums paid as soon as is reasonably possible, and in any event within 14 calendar days of cancellation. We will not refund any amount paid for the Appliance.
9.1.2 If You cancel the Job after the 14 calendar day cooling off period has expired (or where it does not apply) and less than 14 calendar Days before the Start Date, We will retain from the Deposit, if applicable, a sum to cover any net financial loss that We suffer due to the cancellation. We will refund the balance of the Deposit to You as soon as is reasonably possible, and in any event within 14 calendar days of cancellation. If Our net financial loss is more than the amount of the Deposit (and/or if no Deposit has been paid), We will invoice You for the shortfall and You will be required to make payment in accordance with Clause 4.
9.1.3 We may need to terminate the Agreement before the Start Date due to the unavailability of required personnel or materials, or due to the occurrence of an event outside of Our reasonable control. If such cancellation is necessary, We will inform You as soon as is reasonably possible. We will refund the Deposit, if applicable, and any other sums paid as soon as is reasonably possible, and in any event within 14 calendar days of termination
10. Termination
10.1 You may terminate the Agreement with immediate effect at any time by giving Us written notice if:
10.1.1 We have breached the Agreement in any material way and have failed to remedy that breach within 28 days of You asking Us in writing to do so;
10.1.2 We enter into liquidation or have an administrator or receiver appointed over Our assets;
10.1.3 You and We have been unable to agree a revised Start Date or You elect to terminate the Agreement under Clause 7;
10.2 We may terminate the Agreement with immediate effect by giving You written notice if:
10.2.1 You fail to make a payment on time as required under Clause 4 (this does not affect Our right to charge interest on overdue sums under sub-Clause 4.7);
10.2.2 You have breached the Agreement in any material way and have failed to remedy that breach within 14 days of Us asking You in writing to do so; or
10.2.3 You and We have been unable to agree a revised Start Date under Clause7 ;
10.2.4 You do not provide the Us with access to the Property or otherwise make it impossible for the Us to provide the Services, We have been unable to provide the Services for more than 6 weeks due to an event outside of Our control (see Clause12).
10.3 For the purposes of this Clause 10 a breach of the Agreement will be considered ‘material’ if it is not minimal or trivial in its consequences to the terminating Party. In deciding whether or not a breach is material, no regard will be had to whether it was caused by any accident, mishap, mistake or misunderstanding.
10.4 If at the termination date:
10.4.1 You have made any payment to Us (including, but not limited to, the Deposit, where applicable) for any Services We have not yet provided, these sums will be refunded to You as soon as is reasonably possible, and in any event within 14 calendar days of the termination notice. We may, however, deduct from such a refund (or charge You) reasonable compensation for the net costs We will incur as a result of your breaking the Agreement if We terminate it under sub-Clauses 10.2.1, 10.2.2, or 10.2.4;
10.4.2 We have provided Services that You have not yet paid for, the sums due will be deducted from any refund due to You or, if no refund is due, We will invoice You for those sums and You will be required to make payment in accordance with Clause 4.

11. Effects of Termination
11.1 If the Agreement is terminated for any reason:
11.1.1 Any Clauses which, either expressly or by their nature, relate to the period after the expiry or termination of the Agreement will remain in full force and effect.
11.1.2 Termination will not remove or reduce any right to damages or other remedy which either You or We may have in respect of any breach of the Agreement which exist at or before the date of termination.
12. Events Outside of Our Control (Force Majeure)
12.1 We will not be liable for any failure or delay in performing Our obligations under these Terms and Conditions where the failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, staff illness, riots and other civil unrest, fire, explosion, bad weather, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control
12.2 If any event described under this Clause 12 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions:
12.2.1 We will inform You as soon as is reasonably possible;
12.2.2 Our obligations under the Agreement will be suspended and any time limits that We are bound by will be extended accordingly;
12.2.3 We will inform You when the event outside of Our control is over and provide details of any new dates, times or availability of Services as necessary;
12.2.4 We may terminate the Agreement (see Clause 10).

13. Your Obligations
13.1 If any consents, licenses or other permissions are needed from any third parties such as landlords, planning authorities, local authorities or similar, it shall be the Your responsibility to obtain the same You shall ensure that the Work Area is kept clear of furniture, fixtures and fittings and out of use for the duration of the Job unless otherwise directed by Us
13.2 You shall ensure that We can access the Property at the Agreed Times to provide the Services.
13.3 You shall have the option of giving Us a set of keys to the Property or being present at the Agreed Times to give Us access. We warrant that all keys shall be kept safely and securely.
13.4 You shall ensure that We have access to electrical outlets and a supply of hot and cold running water.
13.5 You must give Us at least 48 hours notice if We will be unable to provide the Services on a particular day or at a particular time. We will not invoice for cancelled Visits provided such notice is given. If less than 48 hours notice is given We shall invoice You at Our normal rate.

14. Liability,
14.1 We will be responsible for any foreseeable loss or damage that You may suffer as a result of Our breach of these Terms and Conditions or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of the breach or negligence or if it is contemplated by You and Us when the Agreement is entered into. We will not be responsible for any loss or damage that is not foreseeable.
14.2 We will maintain suitable and valid insurance including public liability insurance.
14.3 We provide Services for domestic and private purposes only. We make no warranty or representation that the Services are fit for commercial, business or industrial purposes of any kind. We will not be liable to You for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.
14.4 If We cause any damage to the Property, We will make good that damage at no additional cost to You. We are not responsible for any pre-existing faults or damage in or to Your property that We may discover while providing the Services.
14.5 We are not liable for any loss or damage You suffer which results from Your failure to follow any reasonable instructions given by Us
14.6 Nothing in these Terms and Conditions is intended to or will limit or exclude Our liability for death or personal injury caused by Our negligence or for fraud or fraudulent misrepresentation.
14.7 Nothing in these Terms and Conditions is intended to or will limit Your legal rights as a Consumer under any consumer protection legislation. For more details of Your legal rights please refer to Your local Citizens Advice Bureau or Trading Standards Office.
14.8 If Services include cutting into an existing chimney breast and plastering up afterwards, it will be possible to tell that there has been a patch made, this is unavoidable and We will accept no liability for this.

15. Guarantee
15.1 We guarantee that all Services provided shall be free from any and all defects for a period of 12 months following completion of the Job.
15.2 If any defects in the Services appear during the guarantee period set out in sub-Clause 9.1 We shall rectify any and all such defects at no cost to You.

16. Data Protection
16.1 All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and Your rights under the GDPR.
16.2 For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of Your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Notice available from our offices.
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17. Other Important Terms
17.1 We may from time to time change these Terms and Conditions without giving You notice, but We will use Our reasonable endeavours to inform You as soon as is reasonably possible of any such changes.
17.2 We may transfer (assign) Our obligations and rights under the Agreement to a third party (this may happen, for example, if We sell Our business). If this occurs We will inform You in writing. Your rights under the Agreement will not be affected and Our obligations under the Agreement will be transferred to the third party who will remain bound by them.
17.3 You may not transfer (assign) Your obligations and rights under the Agreement without Our express written permission (such permission not to be unreasonably withheld).
17.4 The Agreement is between You and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of the Agreement.
17.5 If any provision of the Agreement or these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of the Agreement or these Terms and Conditions and the remainder of the provision in question will not be affected.
17.6 No failure or delay by Us or You in exercising any rights under the Agreement means that We or You have waived that right, and no waiver by Us or You of a breach of any provision of the Agreement means that We or You will waive any subsequent breach of the same or any other provision.

18. Regulations and Information
18.1 We are required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to ensure that certain information is given or made available to You as a Consumer before We make Our contract with You (i.e. before You have accepted the Quotation and the Agreement has been signed) except where that information is already apparent from the context of the transaction. We have included the information itself either in the Agreement or Quotation for You to see, or We will make it available to You before the Agreement is signed and you accept the Quotation. All of that information will, as required by the Regulations, be part of the terms of Our contract with You as a Consumer.
18.2 As required by the Regulations:
18.2.1 all of the information described in sub-Clause 21.1; and
18.2.2 any other information which We give to You about the Services, or about Us or Our business which you take into account when deciding to accept the Quotation and sign the Agreement, or when making any other decision about the Building Services,
will be a part of the terms of Our contract with You as a Consumer.

19. No Waiver
No failure or delay by either Party in exercising any of its rights under the Agreement shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of the Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

20. Further Assurance
Each Party shall execute and do all such further deeds, documents and things as may be necessary to carry the provisions of the Agreement into full force and effect.

21. Costs
Subject to any provisions to the contrary each Party shall pay its own costs of and incidental to the negotiation, preparation, execution and carrying into effect of the Agreement.

22. Assignment and Sub-Contracting
22.1 The Agreement shall be personal to the Parties. Neither Party may assign, mortgage, charge (otherwise than by floating charge) or sub-licence or otherwise delegate any of its rights thereunder, or sub-contract or otherwise delegate any of its obligations thereunder without the written consent of the other Party, such consent not to be unreasonably withheld.
22.2 We shall be entitled to perform any of the obligations undertaken by it through any other member of its group or through suitably qualified and skilled sub-contractors. Any act or omission of such other member or sub-contractor shall, for the purposes of the Agreement, be deemed to be an act or omission of Us.

23. Time
The Parties agree that all times and dates referred to in the Agreement shall be of the essence of the Agreement.

24. Relationship of the Parties
Nothing in the Agreement shall constitute or be deemed to constitute a partnership, joint venture, agency or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in the Agreement.

25. Third Party Rights
No part of the Agreement is intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to the Agreement.

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26. Law and Jurisdiction
26.1 The Agreement and these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
26.2 As a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 22.1 above takes away or reduces your rights as a consumer to rely on those provisions.
26.3 Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Agreement, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

SCHEDULE 1

SERVICE AGREEMENT

THEIR AGREEMENT is made the day of

BETWEEN:

(1) Gill Stoves Limited a company registered in England and Wales under number 11570062 whose registered office is at 7 Crescent Court, Brook Street, Ilkley, LS29 8DE (“We”) and

(2) (“the Customer”)

WHEREAS:

(1) Gill Stoves Limited supplies you heating appliances (stoves and log burners) and provides installation services for such heating appliances and hereby agrees to provide those services, as specified herein (“the Services”) in accordance with, and subject to, the Terms and Conditions and this Agreement.

(2) The Customer wishes to procure the services of Gill Stoves Limited in accordance with, and subject to, the Terms and Conditions and this Agreement.

IT IS AGREED as follows:

1. The Agreement
1.1 Any and all references to “this Agreement”, “the Agreement”, “the Terms and Conditions” or “these Terms and Conditions” shall be deemed to refer to this Agreement or the attached Terms and Conditions, all of which shall constitute a contract for the provision of the Services between Us and the Customer.
1.2 By executing this Agreement on , the Parties hereby agree to be bound by, and subject to, the Terms and Conditions and the provisions of their Agreement.

2. The Services
The Services shall commence on the Agreed Date of and shall be provided during the Agreed Times of at the Property located at.

Specification / Description of Services Relevant Dates / Times

3. Fees and Payment
3.1 You will pay the Quoted Fee of £ for the Services (subject to changes as set out in the Terms and Conditions). This sum may be broken down as follows:
3.1.1 £
3.1.2 £
3.2 You will pay the Quoted Fee for the Appliance.

4. Waiver of Cooling Off Period
4.1 By signing this Agreement You request Us to commence provision of the Services immediately and not to wait for the 14 calendar day cooling off period.
4.2 You acknowledge that if You exercise the right to cancel You will be liable to pay Us for the Services provided up until the point at which You inform Us of Your wish to cancel.
4.3 You acknowledge that You will lose the right to cancel if the Building Services are fully performed within the 14 calendar day cooling off period.